Refund Policy

We have a 30 days return or exchange policy. To be eligible for a return, your item must be unused and in the same condition that you received it and in its original packaging. Please include receipt or proof of purchase with your return. 

Refunds (if applicable)

All returns are inspected, we will send you an email to notify you that we have received your returned item. After inspection of your item your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within a 7 of days.

Exchanges (if applicable)

We only replace items if they are defective or damaged.  If you need to exchange it for the same item, send us an email at info@silentnaturals.com

 

To return your product, you should mail your product to:

Shipping costs are non-refundable.  Depending on where you live, the time it may take for your exchanged product to reach you, may vary.

If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.